SUVA v23.09 Release Notes
SUVA's v23.09 release is available to all users from 28 September. This release can be summed up as a lean yet pragmatic one. With this release, SUVA chatbot becomes all the more capable to better manage user interactions. Along with some small-time changes, there's an important upgrade. Let's discuss the details and highlights of this release.
LLM-Powered Chatbot Interactions
When LLM integration is enabled in SUVA, then all of its interactions are managed via large language model. This is a big step up from earlier, when only the fallback responses were generated using the LLM integration. All the chatbot-managed interactions mean more human-like chatbot responses.
Related doc: LLM Integration Usage
Profanity Layer to Detect Flagged Words
To detect and disregard bad or flagged words, there is a profanity layer has been introduced. Implementing the profanity layer in a chatbot involves adding a filtering mechanism to prevent the chatbot from generating or responding with inappropriate or offensive language. This is a crucial step to maintain a positive and respectful interactions with users.
Queries detected by the profanity layer would not get any response from the chatbot.
Last updated: Wednesday, September 27, 2023
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