Customize the Appearance of Bot Window and Bot Launcher with Theme Editor

SUVA chat window is divided into two areas: Bot Launcher and Bot Window.

Bot Launcher

Bot launcher is the bot icon that pops up on the source agent before a user clicks on it to trigger a chat window. An example of how bot launcher looks like is as below:

Bot Window

SUVA chat window is segmented into three sections, namely: Header, Conversation, and User Input.

Theme Editor

Theme Editor provides eight customization options for these areas. The first four concern color and fonts, the fifth option allows admins to upload avatars, the sixth lets an admin set the bot's name and greeting, the seventh option is for the configuration of responses for idle and inactive users, and the eighth is for customizing the bot launcher.

In conclusion, Theme Editor allows you to customize the look and feel of your chatbot. You can change the colors, fonts, and other visual elements of your chatbot to match your brand or to create a more engaging user experience.

Last updatedTuesday, December 12, 2023

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