Large Language Model > Error Logs
Error Logs keeps you informed about disruptions in the regular functioning of third-party LLMs, such as OpenAI, and SUVA's partner-provisoned LLM, such as Claude by AWS. Situations may arise in which SUVA-powered chatbots fail to receive responses from these integrated LLMs due to various reasons.
There can be several reasons for this. LLMs might be experiencing an overload, or your LLM plan may have exhausted its allocated tokens. Regardless of the reason, by examining the logs, SUVA admins can identify errors as soon as they occur and take steps to address them, thereby minimizing their impact on chatbot response generation.
To view the error logs, expand Large Language Model and click Error Logs.
The report has five columns: Email ID, Session ID, Time Stamp, Integration, and Error.
Error Types: OpenAI and Claude
API Error code: 429: Too many requests
Python Library Error code: Timeout
Python Library Error code: Authentication Error
The message displayed to the admin is "OpenAI has expired"
The admins receive an email notifying them of the Authentication Error. To fix it, they can authenticate the connection with the LLM again.
API Error code: 500: Server error from OpenAI
API Error code: 503: OpenAI is overloaded
Python Library Error code: APIError
Python Library Error code: RateLimitError
Python Library Error code: APIConnectionError
Python Library Error code: InvalidRequestError
Python Library Error code: ServiceUnavilableError
The message displayed to the agent is "OpenAI is down currently.
Last updated: Tuesday, December 12, 2023
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